Monday, February 18th is Family Day - here's what's open and closed

The City of Ottawa would like to remind residents of the following schedule changes for Family Day (Monday, February 18).

Recreation services:

  • Rink of Dreams, located on Marion Dewar Plaza at Ottawa City Hall, is open on Family Day for the Mayor’s Annual Family Day Skating Party, weather permitting.
  • Most recreation facilities will be modifying their hours of operation on Monday, February 18. There may be changes to schedules and program cancellations in order to provide special programming for the Family Day holiday. Additional swimming and skating sessions will be offered at many sites. Please check schedules at or with the facility of your choice.

Client services:

  • Ottawa City Hall and all seven Client Service Centres, including the Government Service Centre located at 110 Laurier Avenue West, will be closed on Family Day, February 18. Business will resume as usual on Tuesday, February 19.
  • The City’s Provincial Offences Court, located at 100 Constellation Crescent, will also be closed on Family Day. Business will resume as usual on Tuesday, February 19.
  • The City’s 3-1-1 Contact Centre will be open for urgent matters requiring the City’s immediate attention. Call 3-1-1 or 613-580-2400 to speak to a customer service representative. For persons living with a hearing-related disability, call (TTY): 613-580-2401.

Garbage, green bin and recycling collection:

  • There will be no curbside green bin , recycling or garbage collection on Family Day. Family Day’s pick-up will take place on Tuesday, February 19. In addition, the collection of green bin, garbage and recycling materials will be delayed by one day for the week of February 18. For curbside collection enquiries, refer to the collection calendar tool.
  • There will be no multi-residential green bin and recycling container collection on Family Day. Family Day’s pick-up will take place on Tuesday, February 19. Collection will also be delayed by one day for the week of February 18. However, multi-residential garbage container collection is not delayed and collection will take place on its regularly scheduled day during the week of February 18.
  • The Trail Road landfill site is closed on Family Day, Monday, February 18.

Transit service:

  • OC Transpo will operate a revised weekday schedule with minor reductions on Monday, February 18. Special school trips and school routes numbered in the 600s will not operate. The $7.75 DayPass will be valid as a Family DayPass. Call 613-560-1000 or text 560560 plus your four-digit bus stop number for automated schedule information. For more information, holiday schedules and travel planning, phone 613-741-4390 or visit
  • OC Transpo Sales and Information Centres will be open from 7a.m. until 6p.m. on February18, except the Rideau Centre office, which will be open from 10 a.m. until 6 p.m.
  • The OCTranspo Telephone Information Centre (613-741-4390) will be open from 7a.m. to 9 p.m.
  • The OC Transpo Customer Relations Department (613-842-3600) will be open from 8a.m. to 5:30p.m.

Cultural services:

  • Billings Estate National Historic Site and Shenkman’s Arts Centre are open for Family Day events.
  • City of Ottawa Archives, arts centres, galleries, theatres,Cumberland Heritage Village Museum and Pinhey’s Point Historic Site will be closed on Family Day. However, clients should check with or their facility to confirm holiday hours, as some exceptions may apply.

Municipal child care services:

Library services:

  • All branches, departments and services of the Ottawa Public Library will be closed on Family Day, Monday, February 18. Regular hours will resume Tuesday, February 19.

Ottawa Public Health:

Seasonal openings and closures at City of Ottawa parks

The City of Ottawa has reopened its 55 approved sledding hills. The hills had been closed due to a lack of snow and ice conditions. The hills now have enough snow to allow for safe sledding. Outdoors enthusiasts are invited to sled while weather and hill conditions permit, and to keep personal safety in mind while sledding.

Approved sledding hill locations and safety tips are available on the City’s website at

Outdoor rinks

The City of Ottawa is closing most of its outdoor skating rinks due to the fluctuations in temperature that make ice skating conditions unsafe and are detrimental to the maintenance of surfaces. The City and the numerous volunteers responsible for the maintenance of the skating surfaces urge residents to avoid using the outdoor rinks.

For a list of rinks which remain open, please contact the Seasonal Recreation office at 613-580-2590 or visit

The refrigerated ice surface at the Rink of Dreams will remain open throughout March until the daily high temperature reaches 10oC. Check for daily updates.

The refrigerated ice surface at Ben Franklin Place remains open until March 9.