Residential Solid Waste Service Level Review

The City is conducting a Service Level Review (SLR) of its residential solid waste collection program (garbage and recycling) to find efficiencies in the way materials are collected and to better serve residents. Changes to the frequency of curb-side pickup services and different options for blue and black box recyclable material will be part of the service level review.

Current and proposed options are detailed on the City of Ottawa Web site. As part of this process, the City of Ottawa has set up an anonymous online questionnaire for you to provide feedback about the proposed options. The City will use the results of the questionnaire to assist in identifying future levels of service related to the collection of your blue and black boxes, green bin and garbage.

To learn more about this process, please visit the City of Ottawa's Residential Solid Waste Service Level Review page.